SUMMARY
An innovative and creative marketing leader celebrated for expertise in conceiving and executing strategic content and marketing plans that breathe life into successful digital campaigns. Demonstrating a keen eye for customer acquisition and a profound understanding of enhancing the customer experience, they serve as the driving force behind company growth through creative and pioneering marketing strategies. The skill lies in decoding market trends and identifying customer needs, enabling the crafting of highly effective and precisely targeted marketing initiatives.
EXPERIENCE
Director of Brand Strategy & Customer Experience | Digital Content & Acquisition
Gravity Diagnostics & Gravity+| Covington, Kentucky (2022-Present)
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Lead, manage, and inspire a cross-functional team of marketers, IT professionals, and agency partners.
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Develop and foster growth for two distinct brands in the at-home health kit market and diagnostic lab services, spanning e-commerce D2C and B2B sectors.
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Achieved an outstanding +1183% increase in social media engagement across multiple channels.
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Enhanced web traffic by 163% through the implementation of in-house landing pages, video content, and strategic social media campaigns.
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Spearheaded B2B partnerships and brand awareness strategy for TV, Radio, NFL, MLB, NCAA affiliates, generating an average of 5.3 million impressions.
Senior Digital Content & Acquisition Manager
Salvagnini America | Hamilton, Ohio (2020-2022)
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Spearheaded marketing initiatives employing cutting-edge digital tools and new media.
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Orchestrated strategic and tactical media acquisition campaigns, while providing critical support to the sales team through CRM management, proposal execution, and insightful monthly analytics.
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Developed in-house creative assets and maintained agency relationships, setting performance goals, offering media assets, delivering feedback, and effectively managing budgets.
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Achieved remarkable results within one year, increasing web traffic by a staggering 587% and Display/PPC engagement by over 4400%.
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Collaborated with the Sales team to curate content, contributing to a sales increase exceeding $16 million in 2021.
Senior Creative Executive
Rasor Marketing & Communications | Montgomery, Ohio (2018-2019)
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Held the pivotal role as the agency's primary resource for content, video production, graphic design, web design, usability, and multimedia, delivering substantial contributions to new and existing business endeavors.
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Crafted comprehensive brand identities and strategies for clients in Healthcare, Government, and Educational Institutions.
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Pioneered the belief that functional design (UI) and customer experience (UX) are as much about behavior and emotion as they are about utility and ease of use.
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Devised and executed innovative marketing and public relations plans, including the development of various collateral materials for both internal and external stakeholders.
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Efficiently managed project timelines and communication with clients, ensuring expectations were consistently met.
Web Content Digital Marketing Manager
General Electric / Synchrony Financial | Dayton, Ohio (2004-2018)
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Oversaw and upheld creative content for a website with a monthly average of over 50 million visitors.
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Collaborated closely with both internal and external clients to conceptualize designs that imaginatively fulfilled all specified requirements.
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Formulated unique solutions to effectively manage simultaneous commitments.
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Led, motivated, and directed design and production teams, optimizing productivity
and fostering creativity.
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Achieved a substantial 63% increase in visitor traffic and a remarkable 70% growth in new product adoption.
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Regularly liaised with third-party design firms, consultants, and vendors to ensure the on-time delivery of project requirements within aggressive timelines and budgets.
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Developed and delivered highly effective sales and marketing presentations, resulting in client acquisition and revenue growth.
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Oversaw web and social media content management.
NFL Video Production
Cincinnati Bengals / Cincinnati, Ohio (2003-2004)
• Collaborated closely with the coaching staff, primarily the Special Teams coach, to capture crucial moments during Kickoffs, Punts, Field goal attempts, and Extra point attempts.
• Produced dynamic hype and sizzle reels for the organization, contributing to promotional material that engaged fans, sponsors, and stakeholders. Achievements:
• Received commendation for delivering exceptional highlight reels, contributing to a positive team atmosphere.
• Played a pivotal role in enhancing the Bengals' online presence through engaging and shareable video content.
Key Skills
Marketing Strategy, Digital Marketing, Content Development, Campaign Execution, Customer Acquisition, Market Analysis, Branding, Web Design, Creative Direction, Social Media Management, Analytics, Sales Support, Project Management, Team Leadership, Budget Management, Presentation Skills, Brand Identity, Strategic Partnerships, CRM Management, Content Creation, User Experience (UX), SEO (Search Engine Optimization), Brand Strategy, Customer Experience, Thought Leadership, Commercial Strategy, Content Management, DTC, B2B, Reporting & Metrics, Google Analytics, SEM, SEO, PPC, Video & Editing, Photoshop, HTML/CSS, E-COMM, Exec Sales Decks, Public Relations, Email Automation, Storyboarding, Social Media, Leadership, Commercialization
CAPTIVATE & CONVERT:
Elevating Brands through Dynamic Marketing Content
What A Season for FC Cincinnati!
Still my all time fave!
Pioneered innovative strategies for creative entertainment, game operations, event logistics, technical operations, and production characterized a focus on crafting engaging sports event narratives. The depth of knowledge in the sports, entertainment, and media/broadcast industry was demonstrated alongside a persistent passion for integrating pop culture to enhance event entertainment.
Event Management Expertise:
Demonstrating expertise in managing live events, trade shows, conferences, and performances involved ensuring seamless execution and fostering high audience engagement. The orchestration of video board production aimed at enhancing visual and auditory experiences for event attendees. Strategic partnerships were established with formulated structures, budgets, and plans, fostering collaborations with MLB, NFL, and NCAA teams.
BRANDING
DIGITAL MARKETING + DESIGN EXAMPLES
Innovative approaches were applied to content creation, resulting in the production of engaging material. The implementation of data-driven social media strategies yielded a remarkable 1183% increase in followers and a 25% boost in click-through rates. Collaborations with influencers in the health and wellness industry contributed to the creation of authentic social media content.
Efficient Cross-Functional Coordination:
Improving efficiency and productivity in cross-functional initiatives was achieved through streamlined communication and coordination across teams. Development and execution of communication strategy. Effectively managed negative PR incidents and NewsWire Press Releases. The utilization of analytics generated actionable insights by monitoring industry trends, competitor activities, and customer feedback.
Strategic Leadership and Growth:
In a leadership role, there was a focus on leading and managing a cross-functional team, fostering growth for two distinct brands in the at-home health kit market and diagnostic lab services. Additionally, web traffic was enhanced by 163% through in-house landing pages, video content, and strategic social media campaigns.